Orientation Workshop Helping Traveltek Automate 300 Bugs in Just 2 Weeks

1. About the Client  

We run our orientation workshops for all kinds of teams, from tech companies to large in-house development groups. Traveltek is one of those tech businesses. For more than twenty years, they’ve been building innovative booking solutions for travel agents, tour operators, and wholesalers. They know their industry inside out and have been pushing the boundaries of what technology can do for a long time.  

2. The Challenge  

Their team was already using AI and seeing some good early results. But, as we see so often, AI isn’t the right answer to every problem, and knowing what to use and when takes time, experience, and a lot of collective learning. We see development teams using many types of AI technology with differing success, and the level of manual intervention may be far too high. That’s fine when you’re just getting started. But over time, it becomes harder to scale if things aren’t simplified, aligned, and brought into something more streamlined and sustainable. 

3. How We Helped 

What we were able to do was shorten that journey time for them. As a business, we spend a lot of time reviewing new AI tools, approaches and techniques as they emerge. We refine what works, discard what doesn’t, and keep adapting our own automated AI development process so individual teams don’t have to reinvent the wheel.  

In the workshop, we focused on the parts of that process that would make the biggest difference, quickly. By the end of the day, the team had practical improvements they could use straight away, nothing abstract or theoretical. 

4. What We Achieved Together 

Most teams we work with tend to start their automation efforts in similar places—bug fixing, feature development, integrations, documentation, or automated testing. Traveltek were no exception.  

At the time, their bug backlog was particularly heavy, so that’s where we focused our attention. Two weeks after the workshop, their automated solution had reviewed and suggested fixes for more than 300 bugs. Three months later, Traveltek were recognised as the second-best AI adopter across their wider group of companies. It wasn’t about doing something dramatic. It was about unlocking steady, meaningful progress. 

5. In Their Words 

“A highly educational and insightful workshop delivered by the travel sector AI experts at Traverse. They effectively translated theory into practical, high-impact use cases that are already delivering measurable benefits to the business. Excellent work, Traverse!” 

6. What This Means Going Forward 

Our workshop is a way of showing a new client what’s possible quickly. From their side, it’s a chance to accelerate the benefits of AI without taking on a huge time commitment. Turning AI development into a smooth, reliable process isn’t just about the tooling. It’s also about mindset. We help teams to improve their AI development results within a single day of a workshop. We’ve been through this process so many times now, and we just know how transformative it will be.